Customer Stories
From thousand-orders-a-day online sellers to cross-region 3PL networks, VMS helps businesses digitize their warehouses. Below are representative cases (figures are de-identified industry averages).
Case 1: Leading Beauty Brand — Peak-season fulfillment that holds up
- Industry: E-commerce / Beauty
- Scale: 3 regional warehouses, 80k orders/day, 500k at peak
- Pain: Warehouse overflow during sales, high mis-ship rate, inventory mismatch
- Solution: Wave picking + path optimization + full barcode check + real-time OMS/marketplace sync
- Results:
- Pick productivity up 42%
- Shipment accuracy 99.97%
- Peak fulfillment cut from 48h to 18h
Case 2: Regional Retail Chain — One inventory for stores and forward warehouses
- Industry: Retail chain
- Scale: 120 stores + 6 forward warehouses
- Pain: Store and DC inventory siloed, experience-based replenishment, high expiry loss
- Solution: Multi-warehouse network + smart replenishment + expiry/batch control + dashboards
- Results:
- Stock-out rate down 35%
- Expiry loss down 28%
- Inventory turnover up 22%
Case 3: 3PL Provider — Unified operations across multi-client, multi-site
- Industry: Third-party logistics
- Scale: 40+ brand clients, 8 warehouses
- Pain: Hard client data isolation, tedious billing reconciliation, low transparency
- Solution: Multi-org multi-tenant + granular permissions + billing engine + open API
- Results:
- Reconciliation effort down 60%
- Self-service tracking for 100% of orders
- New-client onboarding from 2 weeks to 3 days
Case 4: Precision Manufacturer — Full traceability of materials and finished goods
- Industry: Smart manufacturing
- Scale: Main warehouse + line-side stores, serial-level control
- Pain: Hard batch/serial traceability, FIFO not enforced
- Solution: Batch + serial management + FIFO/FEFO + QC hold
- Results:
- Trace queries from hours to seconds
- Zero material-mix incidents
- Cycle-count variance < 0.1%